What is Owned Channel Marketing?

One of the big things I've noticed over the past few years is brands becoming increasingly frustrated with the performance of their paid marketing channels, and wanting to give more attention to owned channels instead.

Because our team works pretty much exclusively on owned channel marketing, I thought it would be fun and useful to put together a free mini-series distilling what we view as the best ways to optimize in those spaces.

We're going to look at things like:

πŸ“Ί What is owned channel marketing?
πŸ‘©β€πŸ’» How to optimize the email channel
πŸ’Έ How to get the best bang for buck in different areas
πŸ“² When (& why) to start SMS marketing

mini series graphic

WHAT IS AN "OWNED CHANNEL?"

This is usually defined as a platform that you own and control, including the frontend stuff that people see, and the backend pieces like contact info, databases, analytics, custom code, etc.

Think: your brand's website, your email marketing, text/SMS marketing, your own e-learning platform, forum, or community, your brand's mobile app (if you have one).

Now, you probably don't own 100% of any of those channels. Maybe you use WordPress or Shopify for your website, Mailchimp or Klaviyo for email, or an online course platform for e-learningβ€”so you don't exactly own the platform. But, you essentially rent space on it each month, andβ€”here's the important partβ€”you can leave when you choose, taking all of your content and audience with you to use elsewhere.

This is an important distinction.

IS SOCIAL MEDIA "OWNED?"

social media

Some people consider organic social media (photos and videos you post to your feed but don't pay to boost or advertise) part of owned channel marketing, because you create and own the content.

I generally disagree with that classification because you don't have full control over what you post and who sees it. Various posts can be flagged and removed (with reason, or with no reason at all), and your reach can be seriously limited or fully stopped by unseen algorithms.

Plus, if you want to leave one social media platform and go to another, there is no way to export or collect all your followers and past content to use elsewhere. Sure, you can advertise the move and hope people follow along with youβ€”but you can't make it happen. In this way, you can become a sort of hostage to a given platform, which is the opposite of owning that channel as a brand.

WHAT ARE THE OTHER TYPES OF CHANNELS?

other channels media

In marketing-speak, there are usually said to be 4 kinds of channels (sometimes called "media" instead):

  1. Owned Channels - We just covered these.
  2. Paid Channels/Paid Media - This includes things like paid social media ads, paid Google search placement, and other forms of paid advertising.
  3. Earned Media - When other people talk about your brand without you paying them to do soβ€”think, leaving reviews online, word-of-mouth, or sharing social posts.
  4. Converged Media - A channel that combines two or more of the above types. Influencer marketing uses 2 + 3 - you pay someone to talk about your product.

EXPLORE THE FULL MINI-SERIES:

πŸ“ YOU ARE HERE: πŸ’» 1. What is an owned channel?
Learn the definition, examples, plus the 3 other channel types (paid, earned, converged).

πŸ“§ 2. How do I know what emails to send?
How to create email content that matters to your subscribers, how often to send it, and how to stay on schedule.

πŸ’Έ 3. Is it worth it to pay for a unique design for every email?
You might be surprised to hear that our answer is "Not always," even as people who get paid to design emails! Find out why.

πŸ”Ž 4. What is an email audit & does our brand need one?
Not every brand needs an email audit, but it's a critical tool for those who want to identify growth opportunities.

πŸ“² 5. Is Marketing SMS right for my brand?
The SMS channel is less saturated, but requires a bit more effort to set up and grow your list.

 

Never miss out on new posts to help you improve your email and SMS marketing ‡

About Caitlin

Hi, I'm Caitlin. I run Briar Rose Consulting, a marketing and design company that works to create meaningful connections between your customer and your brand. I've been helping clients with email, logo design, graphics, and the occasional website for over a decade. When I'm not at the computer, you can find me in the mountains β›°

3 Comments

  1. […] month, we kicked off a mini-series on Optimizing Owned Channel Marketing (you can check out the previous issue, What is an owned channel? here if you missed […]

  2. […] 1. What is an owned channel? Learn the definition, examples, plus the 3 other channel types (paid, earned, converged). […]

  3. […] 1. What is an owned channel? Learn the definition, examples, plus the 3 other channel types (paid, earned, converged). […]

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